AI’s lack of personality, the driver role in scoring the Best Fleets to Drive For winners, and tips for better communication

Episode 116, recorded April 28, 2025, discusses AI’s lack of personality, the role drivers play in the Best Fleets evaluation process - and what they tell us when they disagree with the results, and tips and best practices for more effective communication between fleets and drivers.

Sections include:

• 00:00

  AI’s lack of personality

• 15:00

  Drivers' feedback

• 23:29

  The driver role in the Best Fleets evaluation process

• 36:50

  Tips for better communication