At CarriersEdge, we're focused on producing great quality products, and satisfied customers. We don't care about being the coolest company in town, having the most amazing perks, or the hippest staff. If you're interested in those things, you'll hate us.

On the other hand, if you're not looking for a social group and just want to do great work in peace, then you may be exactly what we're looking for. We don't care where you work, we have flexible hours, and we won't be looking over your shoulder micromanaging you. You'll have minimal meetings disrupting your week, and plenty of time to focus on doing the best job possible. We're growing quickly, but not so quickly that things are chaotic.

On top of that, we offer competitive salary, solid benefits, generous vacation, and a great opportunity to be part of something that actually saves lives.

See what our employees say about us

Current openings

Requirements

  • Post-secondary education in translation or equivalent
  • 5+ years' experience as a full-time English-French translator (or similar combination of relevant education and experience), preferably in a corporate capacity
  • Expert level skills in Microsoft Word
  • Demonstrated ability to use various tools and online resources to find the correct terminology for translations
  • Proven experience creating and maintaining translation memories, term and text bases
  • Comfort using existing templates and tools to manage and update translated content
  • Proven ability to proofread previously-translated material to ensure language accuracy and consistency
  • Demonstrated ability to manage multi-part projects
  • Must reside in Canada

Nice to have

  • Certified translator or terminologist is preferred
  • Experience building online content would be an asset
  • Experience working with translated audio would be an asset
  • Experience with additional languages (e.g. Spanish) would be an asset

Additional Notes

  • This is a remote work position that is suitable for individuals with disabilities.
  • Direct applicants only - no recruiters or agencies, please.

Apply Now

Responsibilities

  • Manage corporate website and partner landing pages, maintaining and updating content regularly.
  • Maintain the current publishing schedule and identify additional opportunities to expand the reach of the published content.
  • Oversee production and distribution of press releases, blog stories, and other communications output.
  • Manage the schedule, promotion, and coordination of guests/topics for the webinar program.
  • Oversee production and distribution of customer stories and videos.
  • Manage the advertising program, identifying opportunities for ad placement (including magazine, social media, and SEM opportunities).
  • Manage the trade show program, maintaining existing show schedule and identifying opportunities for additional appearances.
  • Participate in planning company-hosted events, assisting with venue selection and management, promotion, registration, on-site execution, post-event activities, and measuring results.
  • Oversee public speaking and appearance schedule, coordinating events with partners and other stakeholders as appropriate.
  • Work with Creative Services to produce collateral and other deliverables.
  • Work with outside PR agency to maximize media presence.
  • Participate in, and assist with, other large marketing projects as appropriate.
  • Ensure all output adheres to brand guidelines and meets established company standards.

Requirements

  • Post-secondary education in Marketing or Communications, or equivalent.
  • 10+ years experience in progressively senior marketing and/or communications roles, ideally in B2B or SaaS companies.
  • 5+ years of experience as a people leader within a marketing/communications team.
  • Proven ability to manage a busy marketing and communications calendar that includes a full range of traditional and digital marketing activities
  • Exceptional written and verbal communications skills, including experience and comfort with copywriting and editing, and ability to tailor output for different audiences and channels.
  • Strong experience with SEO and fluent understanding of best practices for optimizing performance
  • Proven ability to consistently produce best-in-class marketing content.
  • Strong organizational and project management skills, with the ability to lead a marketing team.
  • Must reside in Canada.

Additional Notes...

  • This is a remote position suitable for individuals with disabilities
  • Principals only, no recruiters please

Apply Now

Responsibilities

  • Oversee production of all creative deliverables in support of both content development and marketing efforts
  • Ensure all department output follows established brand guidelines and meets required technical and design standards
  • Participate in early stage design for all eLearning courses and marketing deliverables, helping to identify visual style and required graphics (photos, illustrations, movies, etc.) for each as appropriate
  • Review design work produced by assigned designers and provide guidance
  • Work with designers and writers to ensure all content follows established company standards and reflects current best practices in visual design and layout (e.g. text density, colour selections, white space, translatability)
  • Manage campaign design projects, overseeing requirements definition, brainstorming, ideation, and documentation of complete design
  • Work with other departments to ensue creative needs are met
  • Oversee and participate in creation of project requirements, design standards and other documentation
  • Manage the day to day activities of department

Requirements

  • 10+ years experience in progressive senior creative management, design lead, and/or art direction roles, with at least 3 years in a corporate (non-agency) capacity
  • 4+ years experience managing creative teams
  • Expert level skills in Photoshop, Illustrator, and InDesign, with strong skills (at least) in Premiere, After Effects and XD
  • Proven ability to do layout as well as pure design - able to work with text, images, movies, and interactivity all together and keep them in balance
  • Strong understanding of the technical requirements and limitations for web-based content delivery
  • Demonstrated ability to work creatively within established brand guidelines
  • Comfort coaching other designers with varying levels of seniority
  • Comfort working as part of a creative team that includes writers, coders, and project management
  • Comfort managing a remote team
  • Must reside in Canada

Additional Notes...

  • This is a remote position suitable for individuals with disabilities
  • Principals only, no recruiters please

Apply Now

Responsibilities

  • Oversee all course development projects and resource staff appropriately
  • Ensure that all output meets company standards and follows established guidelines and best practices
  • Coordinate with external resources for translation, voiceover, photo shoots, and site visits
  • Manage the course development roadmap, balancing the development of new titles with refreshes of existing content and ongoing translations and updates
  • Work with Customer Experience to ensure all customer-reported content bugs are fixed on a timely basis
  • Work with Platform Development to ensure internal tool development reflects the needs, of course, developers and established best practices within the department
  • Continue to refine course development workflow and best practices, optimizing for quality and efficiency
  • Stay abreast of upcoming regulatory changes and schedule updates as necessary to ensure content remains current
  • Represent the company at public events, meeting with customers and collecting feedback from end users

Requirements

  • 10+ years in progressively senior positions developing online education content
  • 4+ years directly managing course development and/or project teams
  • Proven ability to consistently produce high-quality online learning material
  • Strong experience with all aspects of online learning design, development, deployment, and maintenance
  • Exceptional oral and written communication skills
  • Expert-level skills in Microsoft Word
  • Strong analytical and creative thinking skills
  • Solid understanding of related technologies (HTML, CSS, SCORM, etc.)
  • Experience delivering multilingual content
  • Comfort managing a remote team
  • Formal project management certification would be an asset
  • Graphic design or multimedia experience would be an asset
  • French would be an asset
  • Must reside in Canada

Additional Notes...

  • This is a remote position suitable for individuals with disabilities
  • Principals only, no recruiters please

Apply Now

Responsibilities

  • Provide front-line service and support to alliance partners and customers via email and phone
  • Provide support to partners and prospects engaged in trials and product evaluations
  • Execute the customer and partner onboarding process, including setup, system walkthroughs and administrative support
  • Conduct regular outreach to collect feedback and improve the partnership program
  • Participate in rotating weekend/holiday shift schedule for email support
  • Assist partners and customers configuring software integrations
  • Assist with and participate in scheduled webinars
  • Assist with the production and maintenance of documentation and other materials to enhance the partner and customer experience

Requirements

  • Bilingual (English, French)
  • 3+ years of customer service experience in a B2B, SaaS, or similar technical environment
  • Proven ability to manage relationships with a range of stakeholders at different organizational levels
  • Exceptional communications skills (including email and phone)
  • Excellent analytical and problem-solving skills.
  • Excellent organizational abilities with demonstrated competence in writing and maintaining documentation
  • Strong technical foundation, with an understanding of common integration processes and requirements (e.g. API, SSO)
  • Proven ability to work effectively and productively with minimal supervision
  • Demonstrated competence with office productivity and web-communication applications (e.g. Word, Excel, Outlook, Slack, Zoom)
  • Experience with project management tools (e.g. Jira) would be an asset
  • Must reside in Canada

Additional Notes...

  • This is a remote position suitable for individuals with disabilities
  • Principals only, no recruiters please

Apply Now