Zavcor Trucking Limited, based in Stevensville, Ontario, Canada, is a privately owned and operated transportation business that specializes in hauling temperature controlled and general freight to a growing list of shippers. The company offers services throughout the US and Canada with a fleet of 60 trucks.
Zavcor Trucking Limited implemented interactive online training about four years ago, expanding its driver training without impacting operations. Previously, the company had employed traditional driver meetings and training sessions.
Today, the company uses the CarriersEdge library of courses as part of the on-boarding of new drivers, including new hires without any driving experience. Required courses include defensive driving and HOS & Logbooks. Online courses are also used for remedial training and drivers are not dispatched until they have completed assigned modules. Zavcor Trucking has also implemented an optional training program, where drivers can request to complete additional courses for financial reward.
The company's driver bonus program was updated to focus more specifically on overall performance in speed and fuel management, inspections and cost of losses. Performance thresholds within the bonus program were created as well, and the company set a goal to have 95% of drivers achieve the top level Elite status.
Finally, regular training on fuel efficient driving practices was provided to drivers, and supplemented by coaching from driver trainers.
"By moving their training online, and supplementing it with updated bonus and coaching programs, Zavcor was able to greatly expand the reach and effectiveness of its driver improvement programs. The blended approach keeps drivers focused on the goals, and the results speak for themselves!"
"CarriersEdge helps us identify training deficiencies and focus on areas needing attention while not spending time on topics where a driver is already proficient. Their adult learning approach to complex topics ensures drivers learn the material and is a gentle way to remind them about things they may have forgotten. We will continue to utilize Carriers Edge and the ever expanding offerings it brings."
H.R./ Risk Manager
Zavcor Trucking Limited
View from the Edge is a bi-monthly review of best practices in risk management, driver development, and technology for the trucking industry, produced by CarriersEdge.
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